Integrating Constituent Data
In Search of CRM: Parts 1 and 2
Steve Backman was a contributor to this article
http://www.idealware.org/articles/crm_constituents_processes.php
http://www.idealware.org/articles/crm_software.php
Managing Constituent Relationships: Four Case Studies
http://www.idealware.org/articles/crm_case_studies.php
An Introduction to Integrating Constituent Data: Three Basic Approaches
http://www.idealware.org/articles/intro_data_integration.php
